E-Commerce and Conversion Optimization
With the growing popularity of e-commerce, the competition to make the highest number of online sales is getting brutal day by day. Every seller wants just one thing- to sell more and more of their products. But bringing the prospects to your website is one thing and converting them into buyers is another!
The conversion rate of your online business is the thing that defines your success and makes your e-commerce website better than that of your competitors.
Increasing the conversion rate of your website enables you to generate more revenue, earn a larger profit at the end of every month, and expand your audience, which would eventually increase the number of your buyers.
In this blog post, we will discuss five highly effective conversion optimization tactics that would not only make your e-commerce website more user friendly but also help you increase your online sales. Read on!
1. Define Your Target Audience
As obvious as this tactic sounds, most businesses often don’t achieve their desired conversion rates just because they simply don’t have a clear definition of their target audience.
Knowing and understanding your target audience is crucial because your whole website would be designed according to the taste and preferences of the prospects you are targeting. For example, an e-commerce site selling children’s goodies is designed way differently from one selling beauty products.
The best way to define your audience is to build customer personas. They are semi-fictitious profiles that represent your ideal customers. Creating them will help you understand your ideal buyers and optimize your site according to their preferences.
2. Make Your Homepage Simpler and Easy to Navigate
Your website’s homepage is the first thing that a visitor notices, and creating the best first impression is extremely important. If the visitor finds your homepage complex and difficult to navigate, they won’t waste their time and would simply leave.
So if you want to have a chance at enhancing your conversion rate, you need to hold the attention of your audience from the very first glance. And the best way to do it is to create a homepage that is simple and attractive. Ensure that it contains all the required information, and the navigation is smooth and effortless.
3. Offer Free-Shipping
Many customers often abandon their carts due to the extra shipping charges. People generally don’t like spending extra bucks for the delivery and hence, they end up not purchasing the products altogether. And you obviously don’t want that, right?
Offering free-shipping can have a positive impact on conversions. When the customers see that they are only paying for the goods they have added to their cart, and nothing extra, they are more likely to buy the products. This boosts your conversion rate as well as online sales!
4. Include Engaging Content and Detailed Product Info
Including engaging content on your site is the key to customer satisfaction. People don’t always want to hear a promotional tone; they need interesting, engaging, and relatable content. You can use high-quality images and videos to enhance the quality of your website content.
Also, don’t forget to provide genuine and credible product reviews and detailed information. Always try to be honest with your audience. Remember, you are not just trying to make a sale but also to build a strong and lasting relationship with your audience.
5. Have a Well-Optimized Mobile Website
Today, when so many people are using their mobile devices to access the web, just having a mobile-friendly site is not enough. If you want to boost up your conversions, you need to take a step further and make your website perfectly optimized for mobiles. While a mobile-friendly site does ensure basic functionality, a well-optimized mobile site is what holds the attention of the users and makes them stay. It reformats itself for small-screen devices and gives the best user experience to your visitors, something that you absolutely need!
To make your site well-optimized for mobile devices, take steps to ensure that the pages don’t require too much time to load, increase the font sizes for a better experience on smaller screens, make the design more responsive, compress the images, and don’t forget to add a ‘Call Now’ button so that visitors can easily reach you and your team in case of queries and confusions.
You can use Google’s mobile testing tool to check your website’s performance on mobile devices and then make the changes accordingly. Most people optimize the desktop version of their website but overlook the mobile version, well, don’t make that mistake. A site that offers a seamless and smooth user experience on mobile devices has a better conversion rate than the one that doesn’t.
So there you have it– the five basic tricks to boost up your conversion rates. Apart from these, you can also offer a money-back guarantee, discount coupons, live chat facilities, etc., to increase your online sales.
Conversion optimization requires a lot of hard work and patience. It is in no way a piece of cake, but as long as you know the basic tactics, you are on the path to success!